Bogoo – Reviews Analysis Tool
Bogoo is a free Chrome add-on developed by duoweitree. It falls under the category of Browsers and is classified as an Add-ons & Tools subcategory.
Bogoo aims to mine product innovation ideas from the Voice of Customer (VOC) by analyzing buyer reviews. It recognizes that buyer reviews, as a form of User Generated Content (UGC), contain valuable insights about users' experiences and feelings towards a product. To effectively utilize this information, Bogoo employs Natural Language Processing (NLP) technology to quantify and tag the content of reviews.
By applying Business Intelligence (BI) technology, Bogoo provides visual multi-dimensional analysis, allowing product managers to gain a comprehensive understanding of customer feedback. It also offers comparative analysis across multiple categories, enabling quick identification of common issues and differentiation among products. This analysis can greatly assist in optimizing product development, marketing, and customer service strategies.
Bogoo empowers product managers to make informed decisions based on objective analysis reports derived from unstructured text, transforming subjective reviews into actionable insights.
